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  1. Introduction
    Brookwood Mortgage values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data to provide and improve our services, and how you can manage your information with us.

  2. Information We Collect
    Personal Information: Includes your name, address, contact details, Social Security number, and financial information provided during loan applications.
    Usage Data: Information collected via cookies or tracking technologies, such as pages visited, clicks, and time spent on the website.
    Correspondence: Any messages or emails exchanged with us are stored to address inquiries and service requests.

  3. How We Use Your Information
    Loan Processing: To evaluate loan applications and perform necessary credit checks.
    Improving Services: To analyze usage data and enhance the website experience.
    Marketing: With your consent, we may send newsletters and promotional offers related to our services.
    Compliance: Ensuring adherence to legal, regulatory, and security standards.

  4. Sharing Your Information
    Third-Party Services: We may share your data with financial partners, underwriters, or service providers involved in your mortgage process.
    Legal Requirements: If required, we may disclose information to comply with laws or government requests.
    Service Providers: Third-party vendors assisting with technology, analytics, or customer support will only access your information as necessary to perform their tasks.

  5. Your Privacy Rights
    Access & Corrections: You can request access to your personal information or corrections to inaccurate data.
    Opt-Out Options: If you no longer wish to receive promotional emails, you can unsubscribe by following the link provided in each message or by contacting us directly.
    California Residents: Additional rights under the CCPA allow you to request deletion or disclosure of certain data we collect.

  6. Data Retention
    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

  7. Cookies and Tracking Technologies
    Our website uses cookies and web beacons to improve your browsing experience. You can control cookies through your browser settings, although disabling them may affect website functionality.

  8. Data Security
    We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

  9. Contact Information
    If you have any questions about this policy or would like to exercise your privacy rights, please contact us at:
    Email: info@brookwoodmortgage.com

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